1.Are you a trading company or factory?
We are a manufacturer and trading company,we have over 20 years experience in precious metal processing and we have our own factory named Dongguan Huanuo Alloy Co.,Ltd. It is approximate 3,000 square meters workshop area.
2.What do you need to know to provide quotation?
Please kindly send us the drawing of your product. Details below should be included, A.Materials B. Surface Finish C. Tolerance D. Quantity
Please be noted that these are essential for our quoting. We couldn’t quote the specific price without any of them.
3.Can you provide us with free samples?
Yes,we can provide you free samples,but you need to pay for the freight.
4.What is the your minimum quantity of products ?
Our MOQ is 1000pcs.
5.Can you produce according to the samples?
Yes, we can produce by samples or drawings. We are able to build molds and fixtures.
6. What about the terms of payment?
Payment terms are flexible for us in accordance with specific conditions. Generally we advise 100% TT in advance,sometimes we advise 30% TT in deposit, balance be paid before shipment.
7.How to deliver the goods?
We will delivery the good according to your requirement,usually we delivery the goods by DHL,FEDEX,TNT,UPS and so on.We will advice you the tracking number once we send out the goods.Pls kindly noted.
8.What will you do for after sales?
When our electrical contact parts apply to your products, we will follow up and await your feedback. Any question related to our metal parts,our experienced engineers are ready to help.