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Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order for led light to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A:The lead time of sample is 3-5 days, the lead time of large quantity is 1-2 weeks for led light.

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1 pc sample checking is welcome.

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship the led light by DHL, UPS, FedEx or TNT. It usually takes 5-21 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly let us know your requirements or application for led light.
Secondly We quote according to your requirements or our suggestions for led light.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production for led light.

Q6. Can I print my logo and customized color box on led light products?

Answer: Yes. Logo can be printed on led light products, customized color boxes need to reach a certain number, and please formally notify us before production, and confirm the design according to our samples.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 1years or 2 years warranty to our products.

Q8: How to deal with the faulty for the product?

A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.

For defective batch products, When you place an order next time, send the damaged product accessories to you together.