Q1, What does SoarRocs do?
A: SoarRocs is a global leading supplier of high performance carbon bicycle rims and wheels. Especially specialized in carbon rim
and wheel which use for Road, MTB, BMX, Folding, Kid's, FAT, Chairwheel, and E-bicycle etc.
Q2, What material does your rim utilized?
A: SoarRocs bicycle rim utilized full carbon material, such as Toray T700/800/1000 etc. combined with high TG resin make the rim
have features of light weight but stiff strength, durability ,excellent performance, good wear resistance and corrosion resistance
etc.
Q3, How do I place order andpayment?
A: Online channel : via SoarRocs Alibaba platform, SoarRocs shop,pay as per the platform guides;
Offline channel: Contact with SoarRocs pre-sales service guy, confirm the order details and arrange payment via bank transfer or
paypal.
Q4, How long does the warranty period?
A: Normally, you can share standard 12 months quality warranty period for rim and wheel since buying date. SoarRocs provide paid
sevice of extending 2~3 years warranty period as per different buyer’s requirements also.
We promise you that all products we sell are in good quality, 100% original as well as totally new condition. There have complete
inspection and strict quality tests before shipment. We always do our effort to avoid any quality problem.
Q5, What express do you shipping the parcel? Can I use my designated carrier instead?
A: Normally, term of our deal would be FOB (Free on board) or CNF(cost and freight). We dispatch rim or wheel parcel via air
express. Such as EMS,DHL,TNT etc., there are fast and safe. EMS offer an affordable price to many countries. You can choose DHL
orTNT even other shipping companies. We always suggest a best shipping way to help you save postage and time.If you have your own
shipping agency in China ,or you prefer other designated carrier, Sure you can change your designated carrier,just confirm with
your carrier first, we will send goods to your designated place.
Q6, Why choose SoarRocs?
1. SoarRocs focus on R&D and supply of rim and wheels. You can get reliable long term Win-Win cooperation with powerful supplying
and technology support.
2.Strong enterprise innovation, with groups of professional engineers and service team.
3. Advanced quality control and testing facilities helps maintain excellent quality.
4. Private customized vision design can be satisfied. We can help you customize your own brand rim or wheel, including print
client's own logo on rims or hubs.
5. Stable supply and fair price bring value-added experience.
6. SoarRocs respect every buyer with sincerely grateful attitude as always.We have good reputation with our excellent quality
products and good after-sale service.
7. We co-operate with professional and reliable manufacturers closely ensuring that we can offer you products of the highest
quality at an excellent price.