Q1:What can you offer and why customer choose your company ?

A: We offer high quality electric cigarette atomizer and cartridges in reasonable price , strict inspection team , fast shipping ,good after-sale service.

Q2: How can i place a order?

A: Send us an inquire or contact our online sales, tell us which model and what color you need and we will get back to you soonest we can.

Q3:How long is your lead time ?

A: Sample within 3days, wholesale order 5-7days, OEM orders 7-10days

Q3:Can i put my company logo on the product? 

A: Yes, we provide with OEM service when your order is over 500pcs. 

Q4: What is your warranty on the products?

A:We offer 12 months warranty for our products. 

Q5: Where is your factory located? How can I visit there?

A:Our factory is located in Shenzhen City, Guangdong Province, China, near Hong Kong . You can fly to Shenzhen Baoan airport directly. All our clients, from home or abroad, are warmly welcomed to visit us!

Q6: Can you give me a discout ?

A: yes. we can . Every months we have a discount activity for all e cig.

How to order: 

1. Tell us the electronic cigarette Model name, quantity, color, Lead time you need and other special requirements if any. 
2. Proforma Invoice will be made and sent for your approval. 
3. Production will be arranged upon receipt of your approval and payment or deposit. 
4. Goods will be delivered as stated on the proforma invoice. 

Payment terms: 

1. For payment not more than USD2000, Paypal is acceptable. 
2. For payment more than USD2000, T/T, Western union are acceptable. 
3. For payment more than USD100, 000, L/C is acceptable. 

Delivery time: 

1-3 working days for sample orders. 
4-5 working days for mass orders. 
6-10 working days for OEM orders. 

OEM/ODM Service: 

MOQ 500PCS for printing logo on product. 
MOQ 1000PCS for printing logo on gift box. 
MOQ 1000PCS for OME label on bottle of e-liquid.

After-sale service for our electronic cigarette: 

1. Warranty policy: 3 months for atomizer, 6 months for battery, and one year for other components; 
2. We will send the the replacement unit/parts in your next order if any defective. 
3. Buyer is responsible for import tax
4. We will track the shipping status time by time so that buyer can receive our goods in time and safely

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