Q1. What is your MOQ? Can I get a sample order?
A: MOQ 1pcs, and the first time 1-10 sample for quality test are welcomed.
Q2. What is the lead time and shipping time?
A: 1) We always keep large quantity in stock, goods can be shipped out in 1-3 working days. A: 2) For regular order, we ship by DHL, the shipping time is about 3-5 working days arrive.
Q3. What is the shipping cost?
A: 1) Which you can choose the shipping way of "Alibaba.com parcel (3C)" or "Seller's shipping method". A: 2) If you request for other shipping method like UPS, FEDEX and TNT etc, or any request on invoice, please contact us.
Q4. What's the payment method?
A: 1) Can pay directly through Alibaba trade assurance, which support BOLETO, MasterCard, Visa, e-Checking, PAYLATER, T/T. A: 2) If you want pay directly to our bank account, or pay RMB, please inquiry us directly.
Q5. Can I print my own brand/ logo on the goods?
A: 1) Yes, we can print customer’s logo on the goods. A: 2) If you have ready design for your logo, please send it to us and confirm the position of the logo. A: 3) if you need without brand name or OEM your own brand, please inquiry us directly.
Q6. What is your Smart Watch quality?
Do you offer after-sales service? A: 1) We do sampling inspection during raw material incoming, inline production, finish products to guarantee our quality according to AQL standard. A: 2) All of product with 12 mouths warranty.
Q7. Can you support customize App?
A: We offer one-stop service to you, please contact our experienced salesman directly. Please feel free to contact us for more details.