Up to now, gosvn pilot has entered Apple store with multiple products and 40 devices connected to Apple homekit, which is the most compatible brand among domestic smart home companies. Once launched, the alpine pilot brand has won the popularity of the majority of users with its exquisite design and excellent quality and experience. It has been widely used in home, apartment, hotel, real estate, office, agriculture, pension and other industries.
In 2012, gosvn pilot took the lead in establishing a 4S service system for smart home including solution, sales, service and survey to promote the landing of smart home and enable more users to enjoy smart home service. Up to now, gosvn pilot has more than 600 smart home experience halls covering thousands of service providers and most cities in China, providing a series of related services for tens of thousands of users such as door-to-door survey, scheme design, installation, commissioning and after-sales maintenance.
It is expected that in 2020, the number of gosvn pilot experience centers will exceed 1000, achieving 100% coverage of China's prefecture level cities and 90% of county-level cities. In order to ensure the service quality, gosvn pilot service providers will receive training from location, recruitment, sales and product landing services before they are officially operated. gosvn pilot provides professional training in product and technical knowledge, sales and service process, store operation and other aspects for service providers on a regular basis, covering three levels: primary, intermediate and advanced. At the same time, the gosvn pilot has the most stringent assessment system in the industry, so as to ensure the professional level of the gosvn pilot service providers.
In the future, gosvn pilot will take "serving thousands of households" as the vision, pursue user experience with perseverance, and persistently create user experience as its mission, continue to strive for smart home market, grow together with service providers and users, and finally make smart home popular to thousands of households, so that everyone can enjoy the convenience and comfort brought by smart home.