Q1: What brand compoment you use ?
A: We use only high end components from globle manufacturer to ensure prefect light performance and reliable lifetime.
Like Osram, Samsung, Tridonic, Philips, Meanwell, Helvar, Mitsubishi, etc.
Q2: Are you factory or trading company?
A: We set our factory in Shenzhen specialized in LED highbay light and LED panel light since 2017. We offer reliable quality, competitive price and short lead time for our clients.
Q3: How is your quality control?
A: We have strict QC process from materials sourcing to final packaging according to AQL standard. All the lights will be 100% tested for at least five procedures before shipment.
Q4: Do you have any certification?
A: We have CE RoHS certification at the moment
Q5: What is the warranty for the lights?
A: Usually 5 years warranty. Free replacements for any defective products.
Q6: What is your payment terms?
A: We usually take 30% as deposit and 70% balance paid before delivery
Q7: What is the MOQ for customized packaging?
A: Usually MOQ 500pcs for brown box, 1000PCS for colour box.
Q8: Can I order in SKD?
A: Yes sure, our price is based on complete goods, please tell us your requirement and we can quote accordingly.
Q9: How is your delivery time?
A: Samples: 7~10 days,
Small order <500pcs: 14 days
Bulk order >2000pcs: 25~35 days
Q10: Can I see the real pictures and video?
A: Yes sure, we can share photos and videos of the products to you on TM or by mail.
Q11: What can you buy from us?
A: LED Panel Light / LED High bay Light / LED Grow Light and related assessories.