1. Are you a factory or trading company? |
We are the factory, was established in 2008, specializing in the production of polymer clay, super light clay, air dry modeling clay. There are 40 people in our company. We are located in Jinzhou city, Liaoning province, Northeast China. |
2. Can you send free sample? |
We can send free samples within 100 grams, and the customer pay for the freight. |
3. What is your shipping method of small pieces goods? |
Our shipping way is DHL / EMS / FedEx / UPS /TNT/BU Air/BY Train /BY Ocean |
4. Can you produce customized goods? |
We are OEM and ODM. Customized MOQ is 500 pieces per color. |
5. Where is the port of loading? |
Our loading port has Dalian, Tianjin, Qingdao and Ningbo. |
6. Can you send samples before the bulk production? |
After the sample deposit confirmation, we will start the sample making process. Once the sample is done we will send to you according to your needs. |
7. What is the turn around time for bulk production? |
This is informed by one of our sales members in the quotation process, but after payment is confirmed we usually take about 15-20 days to finish the production. |
8. Which countries the goods are exported to? |
We sell to USA, Canada, Australia, Denmark, Germany, France, Egypt and other countries. |
9. What's your payment term? |
Our payment is Western union, Bank transfer, Paypal, T/T, MoneyGram, you can choose the one you like. And we accept 30% deposit and pay the balance before shipped. |
10. How long is the term of validity? |
1 years and above. |
11. What is the storage method? |
Keep in a cool place and avoid direct sunlight. |
12. What is your main product? |
Polymer clay, super light clay and air dry modeling clay. |
13. What age is your product suitable for use? |
Our products are non-toxic, but the products are more suitable for children. |