Q: What is the product material? A: Our product is made of sterling silver.
Q: How long the plating color will keep? A: It depends on your personal physique. There is no guarantee how long the color will be retained. But please don’t worry. Silver jewelry can return shining by using silver washing water when it turns black.
Q: May we customize the product in our requirement? A: Yes, you can customize if you want. Please send your designs and send us product details, including size, color, quantity and other details you need. The cost will be different, please contact us for detail prices.
Q: Could I have a sample for quality check? A: Yes. Sample order is welcome, but sample fee need to be paid. It will be deduced when you place an order.
Q: What is the payment term? A: Our payment term are Trade Assurance, T/T, Western Union, Moneygram and PayPal. For small order, full payment before shipment; For bulk order, 30% deposit in advance and balance paid before shipment..
Q: How to place order? A: You can place order directly in our website. Choose items and quantity you want and submit your order directly. B: Do as following: 1.Send us your needed items lists and we make proforma invoice for your confirm. 2. We will draft a link for your payment after your confirmation or you can pay by payment terms you prefer.
Q: Why the online order can't be finished and the freight is wrong? A: If you find the online order can't be finished, or the freight is wrong that you can't pay it online, please contact us freely, we will re-calculate the freight for you.
Q: What's your delivery time? A: For our stock items, after your payment, in 2-3 days we can shipping for you. Customize order depends on the order quantity and complexity of making.
Q: How do you gurantee quality? A: We will do quality check before shipment and will pack very well. Besides, we will take responsibility for any quality problem caused by our side. Please feel free to contact with us if you have any product problem. We will handle that for you in 24 hours.
Q: If I order in a large quantity, can I get discount? A: Please contact with us. We will try our best to give you a better price.
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How to start your business
Step 1
Find your interested products by search keywords
Step 2
Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
Step 3
After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
Step 4
Set up meeting with the Chinese supplier without language barrier