Q: Can I get free sample? A:Yes, we’re glad to offer free samples if you are a qualified and returning customer, however, if the sample is expensive, like
large size , we have to charge some basic cost of the sample.
Q:Does Huancheng accept OEM or Customized production?
A:Yes, Huancheng is capable in developing products according to your requirements; quotation will be available within 24 hours after
getting all the details of desired products.
Q: How to customized a sample?
A:If you are ordering a unique sample that Huancheng doesn't have in stock, you need to supply all the production detail, it will be
better if you can provide a sample for our evaluation and testing. A customized sample maybe requires new molding, which will cost
molding fee. Huancheng will examine your sampling requirement, then issue a sampling P/I. Sampling may take 1-2 weeks depends on
detailed samples.
Q: How to ship the order?
A:Huancheng usually sends packages by air express, which is fast. There are many good international couriers for options; DHL, UPS, FedEX, and EMS are the most popular. If a buyer has any DHL, UPS, FedEX account, we can ship the package under your account.For bulk order, Huancheng usually ship by sea.
Q:Is there promotion price for big buyer?
A:Yes, if you are a big buyer in a certain area, Huancheng will offer you a promotion price, which will help you to start our
business there. Long term cooperation buyer will have better prices.