FAQ
Q1: How can I get the best machine for me?
You can tell us your working material, detail work by picture or vedio so that we can judge whether our machine can meet your need or not. Then we can give you the best model depends on our years of experience.
Q3: If the machine has problem in my place, how could I do?
We could send free parts to you in warranty period if machines have any problem under "normal use", and we provide engineers
available to service machinery overseas.
Q2: This model is not suitable for me, do you have more models available?
Yes, we can supply many models. such as advertising cnc router, metal cnc router, wood cnc router, stone cnc router and so on.
Replacement of some part based on your need. The above are most popular. If it can not meet your requirement, then tell us. We
have the ability to make specially according your requirement.
Q3: What's the guarantee, in case the machine breaks down?
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client s feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.
Q4: If the machine has problem in my place, how could I do?
We could send free parts to you in warranty period if machines have any problem under "normal use", and we provide engineers available to service machinery overseas.
Q5: This model is not suitable for me, do you have more models available?
Yes, we can supply many models. such as advertising cnc router, metal cnc router, wood cnc router, stone cnc router and so on.
Replacement of some part based on your need. The above are most popular. If it can not meet your requirement, then tell us. We have the ability to make specially according your requirement.
Q6: What's the guarantee, in case the machine breaks down?
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be,
according to client s feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.