.Hangzhou Sincerd Technologies Co., Limited Hangzhou Sincerd Group was established in 2001 ,always focus on manufacturing and selling high quality coffee and tea cups. Our factory covers an area of 6000sqm, we now have over 150-empolyees and an annual sales amount which reaches 10millions USD. Our advantage is that we always focus new products/materials development. We look forward to cooperating with you.
FAQ
.Q1. Can I have a sample order for first order? A: Yes, we are honor to send the sample to you,and the first sample is free.but you should undertake the shipping cost and sample cost,but we will refund this cost after you have a large order.
Q2. What about the lead time? A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than.
Q3. Do you support any payment? A: In general,we accept the payment of PayPal,and the L/C,D/P is also acceptable.
Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order? A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on product? A: It is allowed to print logo for this product,and we usually accept customized in most cases.
Q7: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system Secondly, during the guarantee period, we will send new product with new order for small quantity. finally,we will refund the bad one,so you don't need worry.
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