Shenzhen smart 20000mah power banks portable phone charger

Q1. Are you a factory?
A:Yes. We are factory with more than 10 years manufacturing experience.

Q2. What are your quality control procedures?
A.: Wonderful group adheres to strict quality control procedures that begin with product design and carry through to the end of the production process using state-of -the-art quality control equipment .As an added measure, all clients receive production samples for approval.

Q3. Are there any special requirements for OEM purchases?
A: Yes.We require proof of trademark registration in order to print or emboss your trademark onto the product or packaging.

Q4 What is the warranty of your products?
A:1 year warranty ;

Q5 When will you send out the goods normally?
A: Within 3 working days after payment.

Q6 How long i can get the goods?
A:It depends on the shipping company but we will update you from it ship out to delivery till you receive the package ;

Q7 What is the process that i make an order?
A:Firstly pls contact the sales to confirm the product model name, color, quantity, and other request ( packing, shipping method, remark and so on ) , and tell us the address you receive the package, aftering confirm the payment method, we will make a proforma invoice , when you check around invoice, then you can pay for that order, show us the payment record, we will prepare the order and send it to you.

Standard export carton packing.

About Shipping:
1. DHL / UPS / FedEx / TNT , Door-to-Door.
2. By Air or by Sea.
3. Customers Specifying Freight Forwarders or Negotiable Shipping Methods.
We choose the best and safe packaging material to make sure your orders won’t be damaged during delivery.