Model Number : EDE11
All of our products approved the SGS(CE) and EN15194 certification.
If the products you received have quality problem or the package is broken, pls take the photos of it and feedback to us, we will provide the measures to solve it asap.
Q: Can I get some samples?
A: Yes, sample order is available for quality check and market test.if <10pcs,needs extra $150 sample fee and it will be returned in next order.
Q: What’s the delivery time?
A: It usually takes about 25 to 40 working days for production based on specification for your order and quantity.
Q.Can you deliver samples by sea or air?
A:Both are available. You can inform us your destination port firstly,then I will help you check the shipping cost and suggest suitable delivery way to you.
Q: What’s your payment terms?
A: We usually accept Trade Assurance,T/T at sight as the main payment terms, and other payment can also be negotiated.Batch order is 30% TT in advance, sample order is 100%TT.
Q: Do you have the products in stock?
A: No, all E-bikes will be newly produced according to your order including samples.
Q: Can I mix different models in one container?
A: Yes, different models can be mixed up in one full container.
Q: How does your factory do regarding the quality control?
A: Quality is priority. We always attach great importance to quality control from the very beginning to the of the production. Every product will be fully assembled and carefully tested before packing and shipping.
Q: Will you deliver the right products as I ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and loyalty. Also, we are alibaba's Gold Supplier. If you check with alibaba, you will see that we have never got any complaint from our customers.
Welcome to contact us today