1. Can i print my logo on the fixture?
Yes, our factory supports laser logo or other details on frame or driver box without MOQ.
2. Do you provide drop shipping?
Yes, pls offer me your address, so we can confirm the shipping cost for you.
3. Can I customize the packaging?
Yes, we support the customization of packaging, but there will be a MOQ requirement, at least 50 pieces.
4. What about the lead time?
Generally, if you buy less than 10, we will ship it within 7-10 days. Less than 50, 2-3 weeks. If you buy more than 50 grow lights, we will ship it within 3-4 weeks.
5. How do you ship the goods and how long does it take to arrive?
For samples, We usually ship by DHL, UPS, FedEx or TNT express. It usually takes 6-8 days to arrive.
For quantity order, we can choose sea shipment door to door. It usually takes around 35days to arrive.
For Europe customer, customer can also choose train shipment door to door. It will takes around 35days.
6. What are payment terms for new customers
Usually we make transaction via alibaba trade assurance. After we set up an order, you can pay with credit card, visa, L/C, paypal or T/T.
7. Can you develop new products according to our requirements?
Sure, Our R&D team is always at your service.
8. Can i visit your factory?
Yes, Warmly welcome to visit our factory.
Our Address: Floor 1st, Building C, Haocheng Technology Park, No. 5, Yanshan Avenue, Yanchuan, Yanluo Subdistrict, Songgang, Bao'an, Shenzhen, Guangdong, P. R. China.