Q1. Can I have a sample order for the shoes?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 10-15days, mass production time needs 45-60working days.
Q3. Do you have any MOQ limit for the shoes order?
A: Low MOQ, 1pec for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for the shoes?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples. Q5. How to proceed an order for the shoes?
Fourthly We arrange the production.
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples.
Q6. Is it OK to print my logo on the shoes product? Fourthly We arrange the production.
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6. Is it OK to print my logo on the shoes product?
Q7: Do you offer guarantee for the products? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
A: Yes, we offer 6months warranty to our products.
Q7: Do you offer guarantee for the products?
Q8: How to deal with the faulty? A: Yes, we offer 6months warranty to our products.
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.1%.
Secondly, during the guarantee period, we will send a new shoes . For Q8: How to deal with the faulty?
defective products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation. A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.1%.
Secondly, during the guarantee period, we will send new led shoes with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
Welcome to learn more information, please email your questions to us or contact us directly: ncluding re-call according to real situation.