1: May I get free samples?
A: Sure, 10-20 pcs of free samples are available for normall models. We need to confirm height, operation force and price before shipment.
2: When can I get the quotation ?
A: We will send you quotation within 24 hours.
3: When can I get the samples ?
A: It depends on the Express( DHL,TNT,EMS etc), normally it will take 5-7 working days.
4: Can you accept small order, like 1000 pcs , 2000 pcs ?
A: Sure, but we suggest you buy more, because it really can save you time and freight charge in the near future.
5: What's the lead time of bulk order ?
A: Normally, lead time is 10-14 days. We will inform you lead time before order, and will confirm to you again after received payment.
6. What is the payment term ?
A: For small order, pls remit payment by PayPal. For big order, pls remit payment by TT.
7. Can you open mold for teminal order or uncommon models ?
A: OK, we need time to discuss in details, such us the cost for open mold, and need to know the forecast, end product and lifespan.
8.What's your advantage ?
A: 1.We accept Alibaba online order,protect customer's payment and promise delivery ontime,also you can dispute if un-satisfy with goods;
2.We provide 30 days return or refunds if any quality issue;
3.Our sales 24hrs online,you can contact us anytime,even though 03:00am in the morning.
