Guangzhou JQX Import & Export Co., Ltd. established In 2001, which is a white hair wholesaler as well as supplier of mobile phone accessories. We has 18 years in manufacturing mobile phone accessories, like mobile phone case, screen protector, LCD, phone charger ect.
We import facilities from Germany and have 15 production lins, over 200 employees ,among which more than 30 are technicians.Our plant covers over 5,000 sqm and clients is from all over the word especially from America.We create our own brands:JK and SOMOSTEL which have great reputation among our clients.
Before shipment
1. We can satisfied all your requirements, such as giving advices about new products, showing photos to you for the product, and send some samples if customer needs.
2. Welcomed to send your staff for checking your products, and we can provide a car to pick your staffs up from wherever they are.
After payment
1. We will keep you in contact in 24 hours, and we will also keep in touch for further questions.
2. We will inform you once we get the payment, and we keep the payment as a Credit account untill our customers are satisfied with the product and our service.
Purchasing
01. How long can I get the reply?
You will get a reply within 12 hours when you sent an inquiry to us by Alibaba.com.
02. How to ensure quality?
Please do not worry about that, each product is tested by JQX professional technicians and QC team with inspecting machine and inspection before shipping, LCD Assembly, Touch Screen, Phone Housing, even Flex Cable Ribbon, we will test one by one to pick up the good quality for you! .
03. What kind of warranty JQX offer?
JQX provides 12 months warranty for the mobile phone parts, and 3 months warranty for mobile accessories.
Payment
01. What payment terms are available?
JQX accept the payment by: T/T, Western Union, Money Gram, Paypal and Cash,any other question, please don't hesitate to contact our business representative.
02. How to deal with the bank fee of the payment?
Costs incurred in the purchaser's bank,shall be borne by the buyer;costs incurred in supplier's bank,is to be borne by the supplier.
Shipment
01. How long will it take to deliver goods?
We will start preparing goods upon receipt of buyers’T/T copy. After receiving your full payment,we will deliver the goods within the deadline which both parties agreed.
02. How about the package for the products?
JQX packing or customized packing.
03. How to choose the best transport method for the products?
A. Spare parts:suggest express delivery like DHL,UPS,FedEx,TNT and EMS,JQX enjoys very good discount.If customers have their own shipping account,transportation fee is paid by such accounts are also welcomed.
B. For big order,we will arrange to ship by air or by sea.
Risk Control
01. How to deal with the damaged goods in transportation?
If the product problem is caused by us, such as the products get missing, the products were sent to wrong place, JQX would compensate for all.
02. How to deal with Customs clearance problems?
If the problem appears in our Customs, we’ll be responsible, if it appears in clients’, we’ll try our best to cooperate with customs to solve the problem, such as offering