Q1. Does your product include light sources?
Reply: E27 lampholder lamp product not including bulb. If you have special requirements, the product can be equipped with a light bulb.
For all LED lamps with light sources.
Q2. Are you factory?
Reply:Yes,We are .SML,is the factory for table lamp and mosquito killer manufacturer start from 2008,
We are specialized in research & development, production and marketing in lighting products focus on exporting over 14years .
Q3. Do you accept sample order?
Reply: sure, we accept sample order. Sample time is 3-7days.
Q4:Can you printing our LOGO and make our own colorbox design ?
Reply: Sure, please send us your LOGO files and we will be make the sill-screen for it , and also if your order quantity for more than 1000pcs/item ,we can make the special designed packing for you .as we are very professional in OEM.
Q5 :Do you provide New designs for LED desk lamp or mosquito killer in OEM and ODM service?
Reply: Sure, we are the factory with more than 14 years rich experience in development,we have our own designer and engineer ,as we have more than 30 new items/year .welcome the new designs to have the coorperation.
Q6. Do you have any MOQ limit for led light order?
Reply: Yes, .MOQ is 100pcs for SML packing design box as our usual.
MOQ :1000pcs for OEM (customer Logo) Package.
Q7. How long will it take for normal order?
Reply: 15-30 days upon deposit payment .
Q8. Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty for all of our products.
Q9. How to proceed an order for led light?
A: Firstly, let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q10. How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
B :Secondly, during the guarantee period, if it is the problems from us.we will send new lights with new order for small quantity.
But we never meet the quality problems from customer still now. We will be responsible for all cargoes to customer.