Q1: Are you a factory?
A: Yes! We area factory in Ningbo city, and we have professional team of workers ,designers and inspector. Warmly welcome to visit our factory .
Q2: Can we customize the product?
A:Yes! OEM&ODM. We provide all of our products OEM If QTY is Reached Production Requriment
Q3: Does the products have the certificate?
A: Yes, we can offer the CE / ROHS / TUV certificated for you as to your requirements.
Q4: What's your MOQ?
A:In normal, our MOQ is 100pcs, but a sample is okay.
Q5: Can we have our logo or company name to be printed on your new productsOr the package?
A: Yes, you can. We can print your Logo and company name etc in our products bysilk screen printing or laser(base on the products you choose) according to yourartwork design.
Q6: How can I get your price list of your different items?
A: Please kindly send us your email or you can inquiry on our website, or can chatwith TM, Skype, Whatsapp, wechat, QQ, etc.
Q7: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q8: What' s your usual payment terms for orders?
A: Usually We accept terms of T/T in advance or Western Union.If you would like tosend the payment by other method, pls kindly contact us .For Samples Order: 100% payment before shipment. For Bulk Order: 30% deposit and the balance 70% before shipment.
Q9: How long does it take for my order to be shipped?
A: Generally, Within 7 working days after receipt of payment for samples.Within 25-35 working days after receipt of deposit for bulk orders.
Q10: How to Place an order?
A: Please kindly send us your order by email or Fax,we will confirm the PI with you .we wish to know the details as follows: your company s name , address,phone/fax number, destination , transportation way ; Product information: itemnumber,size,quantity,logo,etc.