Q1.what is your power range of your diesel generator?
A: we can provide power from 10KVA-5000KVA.
Q2. How long is your delivery time?
A: 2-7 weeks
Q3: What is your terms of payment ?
A: T/T 50% in advance and TT 50% balance paid before shipment. DL/C with confirmation is also acceptable for big amount over 300,000 USD.
Q4: What is your warranty period?
A: Our nomarl terms is 1 year or 1000 running hours whichever comes first. But based on some special project, we can extended our warranty period.
Q5: Do you offer OEM service?
A: Yes, we are able to do OEM service for over 100 units inquiry.
Q6: Could you give me a better price?
A: Good product quality and service are valuable, and we are always committed to lower costs based on our product standards. But, we will not lower our design standards, component standards and factory testing standards for low cost.
Q7: How could I trust you?
A: Firman is the No.1 brand of Generators in China and the whole world, it has been exported more than 10 million sets in the past 21 years. Reliability ,Service and Quality are our faith and never be changed.
We invite you to come visit our R&D center, manufacture and testing facilities to witness a load test and see the professional operation we have going on here.