SHIPPING
Below is the shipping ways and lead time for reference:
1. DHL Around 3-5 working days
2. FEDEX: Around 4-6 working days
3. UPS/TNT: Around 6-8 working days
4. AIR: Around 5-7 working days
5. EMS: Around 10-15 working day
6. SEA: Around 15-30 working days
If the quantity of order is not very big, we could send them to you by express delivery, such as TNT, DHL, UPS OR EMS etc
shipping agent. Our long-term cooperative agent can also pass your designated
If order is big we will advise you use Air Shipping or Sea Shippin
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We are good at OEM/ODM project! Welcome to contact us for the below services:
About customization
If the order is 30 pieces/size, please contact me directly, the price is cheaper than wholesale, and the logo is engraved for free.
We have designated customer service here to serve you, and produce according to your order according to your choice.
If you have your own design, please send me the drawing and I can provide you with a quotation as soon as possible.
OEM/ODM are welcome!!
Q: How to place an order?
A: You can choose some items you like online, or you can write down the item/code number, with quantities you want, contact sales representative to make order.
Q: How soon can I receive the goods?
A: Usually we ship by DHL/UPS/TNT/FEDEX/EMS, etc. You can receive the products within 3-7 days. If you choose another shipping method, please contact our sales representative.
Q: What if the goods are damaged when they arrive?
A: Please make sure, our QC will check all the goods before shipment. Please take a photo for us to confirm. The new one will be sent to you in your new order, or we will refund you.
Q:What are the advantages of your products?
A:First of all,we have our own factory, so our products are very cheap. Second, our products are strictly manufactured
and of top quality. Third, our company can design and process other special gem products according to customer's demond.
Q:How to get preferential price?
A:You can contact customer service,old customers and large order prices can be negotiated.
Q: How to pay?
Answer: You can pay Alibaba directly online through D/A, D/P, T/T, Western Union, MoneyGram.
Q: Can I have our own design?
A: Of course, our designers will draw/design pictures according to your pictures or ideas. The product will be arranged for production after you confirm it.
Q: How to place an order? A: You can choose some items you like online, or you can write down the item/code number, with quantities you want, then contact sales representative to make order.
Q: How soon can I receive the goods? A: Usually we ship by DHL/UPS/TNT/FEDEX/EMS, etc. You should receive the products within 3-7 days. If you choose other shipping method, please contact us.
Q: What if the goods are damaged when they arrive? A: Our QC will check all the goods before shipment. Please take a photo for us to confirm. The new one will be sent to you in your new order, or we will refund you.
Q:What are the advantages of your products? A: First of all,we have our own factory, so our products are very cheap. Second, our products are strictly manufactured and of top quality. Third, our company can design and process other special gem products according to customer's demand.
Q:How to get discounted price? A:You can contact customer service. For regular customers or large orders, the price can be negotiated.
Q: How to pay? A: You can pay Alibaba directly online through D/A, D/P, T/T, Western Union, MoneyGram.
Q: Can I have my own design? A: Of course, our designers will draw or design the pictures according to your descriptions or ideas. The product will be arranged for production after you confirm it. |