With great technology and toughness along with excellent quality, advanced services and competitive prices, XBot is very much ahead then its competitors. XBot senior is built to serve in severe conditions. It is resistant to dust, impact and water immersion. With IP69 rating, XBot Senior can withstand close range, high - pressure, high-temperature sprays of water. Meet the toughest phone we ever made.
XTouch Technologies is a leading technology company headquartered in UAE, providing high-quality and innovative mobility products that are value for money. Started in 2012, XTouch has established its sales network over 20 countries across Middle East, Africa and in parts of Europe. XTouch's mission is to provide access to better life for consumer and to bring the latest advances in technology to the masses at an affordable price. With the belief of Beyond Expectation, XTouch is and will be consistent from the first to last for delivering better-valued products and services to customer than ever expected.
With our professional team along with excellent quality, advanced services and competitive prices, Xbot has won numerous customers' trust and support. Our products are tested at each step so that no faulty product is delivered. We ensure best quality for each and every model whether it is low cost or high end models.
All our products are packed with due care and zero tolerance level on quality. Our products are routed through appropriate channels and delivered at your door steps. We have appropriate stock available of all the models so the delivery time is less as compared to the competitors. We even deliver a single piece since we care for our traders as well as end users.
Q. I received a defective item, can I get a refund?
In case the item you received is defective, you could return an item in the same condition as you received it with the original box and/or packaging intact. Once we receive the returned item, we will inspect it and if the item is found to be defective (as per XTouch Service Policy we will process the refund along with any shipping fees incurred.
Q. I received a wrong item, how can I return it?
In the unusual circumstance where the item received is wrong, you can return the item in the same condition you received and in the original box and/or packaging intact. Once we receive the returned item, we will process the refund along with free 7 day returns.
Q. How long does it take the courier to collect the returned items?
Typically, Courier representative will contact you within 3-5 days from the day you requested a return.
Q. I paid through Cash on Delivery, how will I receive a refund for my item?
If you have paid through Cash on Delivery (COD), the money would be remitted to your UAE bank account or a bearer cheque against self attested copy of Emirates ID and If you have paid through electronic means (Credit or Debit card), the paid amount will be refunded to your card.