Q1: have your products passed the certification? Are they genuine products? Does it meet the requirements?
A: Our products have passed ISO9001 quality system certification and 3C certification, in line with the standard.
Q2: what's the packing of your products?
A: According to the quantity of the order, we choose the right packaging, the transportation process is also very safe, while ensuring the quality, we will also ensure that the product is intact.
Q3: what is the guarantee about after sales?
A: Our after-sales service starts from placing an order, and there are 10-15 days to prepare the goods in the middle of the way. After the customs transport, it will reach your noble hands. If any product has quality problems, please contact us as soon as possible, and we will replace the new product for you within a certain period of time. Except, of course, man-made destruction.
Q4: what's your payment method?
A: Our terms of payment are: first, 30% by telegraphic transfer as deposit, 70% before delivery. We'll show you a picture of the product Pack it before you pay the rest.
Second: Sight L / C and Alibaba escrow are also acceptable.
Q5: is there a big difference between products and pictures?
A: Our pictures are taken 1:1 on the basis of real products, there is almost no difference, there may be some errors, but we believe that the errors are within the normal range.
Q6: what are your normal working hours?
A: We are always looking forward to your visit, and we are always ready to bring you the most sincere greetings. We will reply to your message as soon as possible. Because of the time difference, we will reply and answer you within 30 minutes.
Q7: can it be customized?
A: Of course. It's our pleasure to serve you, but we need to know your demand and order quantity. There may be some customization costs. I hope you can understand.
Q8: what are the advantages of your products over others?
A: First of all, we welcome you to compare with our products. This is also your recognition of our products. We also welcome your valuable comments. Anyway, I believe we can give you the best.
Q9: can we be friends?
A: Of course. We are not only friends, you are always welcome to China. Look at our national treasure panda. Enjoy endless food and beauty. You are sure to have a pleasant trip.
Q10: is our payment safe? Is there any guarantee?
A: It's very safe. Alibaba, as a leading online shopping platform in the world, has a very perfect asset preservation mechanism - sol. In other words, when your product is not supplied according to your requirements, your funds will be returned to your bank account after the order is cancelled. This is also the reason why Alibaba can be based on the international market for a long time. Please feel free to place your order.