1.Q:What can i do before place the order ? A:Confirm the produce picture,size,color,logo,shipping method payment method,deliverytime, declared value,and other custom request.
2.Q:How to place the order ?
A :We will send you an invoice,small order full payment,big order 30% earnest money to produce,the rest payment before shipping.
3.Q:What can we do after send the payment ?
A:We will keep update and send you news when we get from our factory,and keep in touch.
4.Q:I can't find any news when tracking the track number.
A:Most time,we can tracking,occasionally the express company not update the information,lets wait 1-2 days more,we will contactexpress,also the tracking number have turned new number.
5.Q:What can we do on the custom tax .
A:It's different from each country,so tell me what’s the declared value do you want us write,so that you will received your
package with pay the least custom tax.
6.Q:If there is broken products ?
A:We have check it carefully before the shipment,but the shipping delivering uncontrollable,but never worry about it,contact us intime and take photos,we will help going on this case,mostly,we will make discount or refund and use on next order.
7.Q:About the re-order.
A:We will make same products and same package like last time,if there is some change,such as packag or add a logo,let us knowbefore we make it.