Q;How to deal with defective units?
A:If there is any broken pot when you got, we will send you replaced ones in next order.
Q:Do you test all your goods before delivery?
A:Yes, we have quality inspection department
Q:What are the advantages of choosing us as a supplier?
A:More than 20 years exporting experiences. Fast producing time, 7 days for one 40HQ container.
Q:How many countries do you export?
A:Many countries, like USA, Canada, Costa Rica, Philippines, UK, Isreal etc.
Q:How long we can get your reply for my questions?
A:We will reply at the first time, if in evening, will have 10 hours delays.
Q:What's the package?
A:We have 2 packages, one is Carton, another is Pallet
Q:What's your MOQ?
A:Usually our MOQ is 3 pallets or 10 cartons each size each color.
Q:Do you accept OEM? Can you put our Logo ?
A:Yes, we can do OEM service, and we can put your company name, LOGO, barcode on the pot. And we can also put your information on the carton
Q:Can you do customized pot?
A:Yes, we can do customized pot. With bulk order, we can open new mold as free.
Q:What's your payment terms?
A:At the begnning, the payment terms will be 100% T/T or 50% deposit in advance, 50% balance against the B/L copy.