THE DECLARATION OF RICH JFWELRY
To provide customers with the authoriative & rare puoducts and custom & intimate service
To built the system learning platorm to colleagues and the room of achieving themselves
To bring stable profit returns and the respect of the republic to shareholders
To cultivate the diamond talents to the sociaty.
We are a professional jewelry company with global business vision, with original design and excellent production as the core competitiveness
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What are the advantages of your products?
A:Rich Jewelry is a professional manufacturer. Each of the jewelries is made by the designers and senior artisans through dozens of complex production, pure handmade process.
Q3. How about the sample and MOQ?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. What guarantee do you offer if there are quality problems?
A: After you receive the goods, within 1-3 days & under the inspection of video, please give us the reference of quality-problem product, if confirmed, we will replace it by using the new one, or refund you after we received the problem product.
Q6. What's the delivery time?
A: Loose Diamond Shipment 3-7 days after payment Customized products Sampling time: 3-5 days
Production time: about 15-30 days Currency: US dollar, Hong Kong dollar, RMB Transport mode: Express (DHL / TNT / UPS
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
