1. Are you a factory or trading company?
We are a factory. Our operation center is located in Chengdu, Sichuan Province, China, and our factory is located in Bazhou, Hebei province, next to Tianjin Port. The factory covers more than 20,000 square meters with over 300 employees. Welcome to visit.
2. How can we guarantee quality?Pre-production sample before bulk order; Final Inspection before shipment
3. How can I get the sample? What's the lead time?
The sample are free, will be sent within 1-3 days, while express freight will be charged to the buyer .
4. Can I custom my own size and color?Yes, we can custom as your requirements.
5.Do you have discount?
The more , the cheaper
6.What can I buy ?
kitchen racks,various household racks,supermarket shelves, commercial heavy-duty shelves, etc.
7.What is the raw material of your products?
Generally, we do iron products . We can also choose materials according to your requirements.
8.What is the term of payment?
In general, 30% deposit is required and the rest should be paid before shipment.
9.What is delivery times?
It depends on the quantity and the type of goods. Generally, large quantity orders can be delivered within 20-30 days. If it’s a rush order, you could negotiate with our customer manager to make the plan.
10.Which port will be used as loading port?
The nearest port to us is Tianjin Port, other ports are also accepted, but the cost of other ports is much higher.
11.May I know the status of order?
Yes, we will send you production information and photos at different stages, and you will receive the update in time.
12.Are samples available?
Yes, we can provide free sample, but the international express fee will be charged on the buyer.
13.How can I get your quick quotes for my purchases?
As different customers have different requirements on the size and specifications, in order to make a quick quotation, please share with me the following information:
Type of product, Size, Material requirements, Load-bearing requirements, Purchase Quantity, Shipping address
If you are not sure about the above details, please contact with our customer managers and they will give you more professional advice.