Our Services
We provide a full range of service to companies that need a reliable and qulified garments accessories from WIKO .
1. According to your design . Sampling time:7-10days
2. Existing Samples for free,Sampling time:1day,but the freight charge by collect.
3. Eco-friendly standard, size, colors, designs, package can be customized.
4. OEM and ODM orders are warmly welcomed.
We support our customer needs at every stage through:Design,Sourcing,Samples,Quality Control,Certification,Packing ,Warehousing,Consolidation.Delivery and After-sales.
FAQ
1. Q: What is your MOQ?
A: Most time our minimum quantity is 1000pcs.
2. Q: What is your payment term?
A: We can accept PayPal/ western union/ money gram/ Visa/ wire transfer and so on. You can choose the one you like.
3. Q: What is your delivery date?
A: It depends on the quantity order. If you need to creat a new design, we need 10days to make a new product. The second time, the delivery date will be 5-6days. If you need the products urgent, we can arrange your production first.
4. Q: we need the products is nickel free / lead free / rust free.
A: YES. Our products is eco-friendly, we pass the Oeko-Tex Standard l00. Sure our products are safe and top quality.
5. Q: What kind of products you make?
A: Our main products are natural buttons (like leather buttons, horn buttons, shell buttons, coconut buttons, wood buttons), plastic buttons, metal buttons, zippers. Also we can make a layout according to the design you offer.
6. Q: what is your price?
A: Our price is based on the quality, sizes and colors, better if you can offer us this information, then we can give you an estimated price for reference.
7.Q:What is the process of the order?
Send your detailed requirements → Feedback and Quotations → Confirm Quotations and Payments → Create Artwork Approvals → Create Molds → Mold Tests → Create Samples
→ Sample Testing (Approved) → Mass Production → Quality Inspection → Packaging → Delivery
→ After-sales service → repeat order ...
8.Q:Custom products?
We can customize the product according to your requirements or samples. You can contact us by e-mail for details on new products such as your favorite designs, sizes, materials and quantities of photos, if possible, it is best to send samples directly to us and if we can, we will quote you Price and MOQ.
9.Q: What should I do if there is a problem with the goods I receive?
In general, each order is processed through multiple steps in multiple departments until you arrive, but we are doing our best to ensure that our customers receive the goods satisfactorily. However, some employees may be inadvertently mistaken in their negligence or transportation problems. We are always trying to improve our management and service, and other aspects. If you receive goods with quality problems, we will send you again with good quality after receiving your feedback.