Q1: Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality .
Q2: What about the lead time ?
A: A week for sample ,mass production time needs 1-4 weeks depends on order quantity
Q3: Do you have any MOQ limit ?
A: Low MOQ, 1pc for sample checking is available
Q4: How do you ship the goods and how long does it take to arrive ?
A: We uauslly ship by DHL,UPS, FedEx or TNT ,it usually takes 3-7 days to arrive, Airline and sea shipping also optional .
Q5:How to proceed an order ?
A: Firstly ,let us know your requirements or application .
Secondly ,we quote according to you requirements or our suggestion
Thirdly , you confirm the samples and place deposit for formal order .
Fourthly , we arrange the production .
Q6: Is it ok to print my logo on product?
A: Yes ,please inform us formally before our production,MOQ 500 pcs /mould to do OEM logo .
Q7: Do you offer guarantee for the products ?
A: Yes , we offer 1 years warranty to our products .
Q8: How to deal with the faulty ?
A: Firstly ,Our products are producted is strict quality control system and the defective rate will be less than 0.2%,
Secondly ,during the guarantee period for defective batch products we will repair them and resend them to you or we can discuss the solution including re-call according to real situation .
Q9:Can I trust you ?
A: Absolutely yes , we are "Alibaba "verified supplier ,manufacture of pest control products with experience of many years , we only provide products with excellent quality and our quality meets CE,FCC,ROHS,or EMC standard .
Q10: May I visit your factory ?
A:Sure,welcome at any time , we can also pick you up at airport and station