Q: How to place an order ?A: Please kindly send a message of your order information to us. We will send you an order link with the
best price and freight cost through Alibaba for your confirmation in 24 hours.
Q: How can I get a better price ?
A: We offer quality service for both a beginner and major client in optics&hunting industry. A multi item bulk order will get more discount.
Q: What about Red Win's Warranty ?
A: 1. Within 5 Years of receiving the purchased product, if there is quality problem, it will be replaced or repair for free .
2. Warranty included product problem caused by force majeure (such as fire, flood, earthquake, lightning strike, etc .)
3. Products purchased through offline stores can be exchanged directly at the sales store .
Q: A note for choosing Fedex/DHL/UPS Shipping Service.
A: Please kindly noted that when you choosing Fedex/DHL/UPS Shipping Service.
1. Please kindly verify if your address is remote. If yes, you will need to pay the additional remote charge when you placing the order.
2. Please kindly noted that our retail price didn't include any local duty/VAT/TAX. Client need to cover the risk to be TAXED when doing the custom clearance.
3. Please kindly noted write correct receiver's address. There is an additional charge if need any changes when we shipped your order.
Q: 3 Step to get your free sample.
A: 1. Confirm the sample you need.
2.Send us your company or store information including full address.
3. Red Win's confirmation and sample arrangement.
Q: How to OEM ODM my own rifle scope, red dot sight and accessories ?
A: 1. Send us your idea/new case enquiry.
2. Design discussion.
3.Quotation.
4.Sample order.
5.Sample approve.
6.Bulk order.Normally it takes around 35 days ~65 days to get the physical sample.
Q: What is the shipping time for a trial order less than 30pcs ?
A: Regularly 3 days~ 15 days. As an affect of Corona Virus, please kindly double confirm it before you place the order. We will try the best to catch your business plan.
Q: Do you sell to Egypt, Iran, Iraq, Jordan, Oman, Mexico ?
A: No