A: Please send us an inquiry, tell us the material, size, artwork and quantity. In the same time, we will suggest the most suitable shipping method for you. Or you can send us the picture and ideas, we will give you professional suggestions.
Q: Can I get a sample before placing an order?
A: We can provide free similar products we produced for checking the quality, and you only need pay the shipping cost. If you want to custom a physical sample as your requirements, we will charge the sample cost.
Q: How can I pay?
A: We accept various paying methods, such as T/T, trade assurance, paypal...The best way is trade assurance order, our sales will send you a payment link, and you follow it and pay online.
Q: What kind of file do you need to make the mass production?
A: AI, CDR, PDF, and high resolution JPG and PNG. AI is the best file to ensure the printing quality. If you have no design file, no worry, we can provide design service for you.
Q: How to ensure that the product will be exactly like agreed details?
A: We have our in-house designer which have 8 years experience in doing design & production layout. We will send you a PDF design proof layout before we proceed for mass production.
Q: How do you ensure product quality?
A: We have advance machinery that is imported from JAPAN and GERMANY. These machineries are regularly service to ensure good printing and cutting quality. But printing products always have color deviation, we cannot promise to avoid it.
Q: What if the goods have some problem, What can I do?
A: Please contact our sales, we will solve the problem together. If the mistake is made by us, we will reprint the goods for free.
