Q1 .Can you create design for us?
A: We have a professional designing team to help our customers for the design work.
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A: Hand wash: wipe with clean wet towel, add mild detergent if needed, air dry.
Microfiber yoga mat is machine washable.
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Q3.What’s the MOQ of your product?
A: We accept low MOQ like 1pcs.If order more quantity, the price will be lower.
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Q4.What's your payment terms?
A:Normally we accept 30% deposit and 70% balance payment. If you have special request, we can negotiate it.
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Q5.How do you control the quality?
A:We have professional QC to inspect the products during all the process,every lot will be inspected before shipping.
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Q6. If we don't have any shipping forwarder in China, could you help us with shipping?
A:Surely, we have very professional shipping partner,who can delivery to your door, and handle custom clearance.
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Q7. What are the requests of the artwork?
A:Color mode: CMYK
Format: AI/CDR/EPS/PSD/PDF
Resolution: vector or > 300dpi
Bleed: add 30mm on short edges/ 40mm on long edges
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Q8. If we want to develop some new item, but maybe we just have some idea, how can you do?
A:Our designer can customize it for you according to your idea.
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Q9.What is the material of the yoga mat? Do you have any certification?
A: It is made of 100% natural tree rubber base with microfiber suede/cork/pu top, and it has passed SGS REACH, MSDS,RoHS
Certificate.
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Q10: Can you print my design and logo on the mat? Does it cost extra?
A: Suer we can print your own design & logo on the at, no extra cost.
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Q11:: Do you offer free sample?
A: Yes, we can provide free sample for you to verify the quality before mass order.
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Q12: Can you make sure you won't disclosure our own design to others?
A: You can be assured that your design will not be disclosured, we can sign the non-disclosure agreement.
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