Q 1 : Are you a factory or trading company?
A: We are a manufacturer with professional design team and experienced faithful production staff.
Q 2 : Can I get a free sample?
A: In our first cooperation, there will be development cost. The sample fee will be refunded until you confirm the order. Or you confirm the order to us, we can make sample to you free ( It is about 5-7 days for samples and 25-30 days for mass production. )
Q 3 : Can you produce my designs?
A: Yes, it is in our business line. Your designs/patchworks are welcomed to us. Because both of OEM and ODM service are no problem for us.
Q 4 : Can we print our own brand or logo on your products?
A: Yes, because we accept OEM and ODM service, it is our pleasure to make your buttons, rivets, labels hangtags and so on.
Q 5 : What's the shipping method?
A: Accoding to your requirement: by express, such as Fedex, DHL, UPS and so on;
After delivering goods, tracking number will be provided in time.
Q6: What is your payment term?
A: In our company financial system, we accept T/T , Western Union and so on.
Q7: What's your return policy?
A: Before shipping out, we are strictly with goods inspection, if lack of quantity or have any broken in apparel, we will compensate customers. Because of Internation shipping cost too high, no allowing returning, please noted before you place orders.