Pre-Sales Service:
1.Professional sales team for 24-hours online Inquiry and consulting service
2.Sample testing service
After Sales Service:
1.After Sales
We provide 1-3 year’s guarantee and life-long maintenance for our products. Free repairing or replacement (except for wearing parts) is available for our products for their functional defects (except for artificial or force majeure factors) within warranty period. After warranty period, we only charge artifacts according to the actual situation.
2.Quality Control
Skilled and strict Quality Inspection Team is available during the material purchasingand production procedure.
All finished machine we delivered are 100% strictly tested by our QC departmentand engineering department.
We will provide detailed Machine pictures and Test videos to customers before delivery.
3.OEM Service
Customized and OEM orders are welcome due to our aboundant experiences.All the OEM services are free, customer only need to provide us with your logodrawing. function requirements, colors etc.
4.Privacy
None of your personally identifiable information ( such as your name, address, emailaddress, bank info, etc ) will be disclosedor shared with any third partes.
Contact All of your inquiries or questions or helps will be answered within 24 hours,even in holiday. Also, please feel free to
call us if you have any emergency questions.
5.Payment terms
Alibaba Trade Assurance ( New,safe and popular payment terms)
30% T/T paid in advance as deposit, the balance paid before shipment.
lrevocable LC at sight.
6.Documents Support
Certificate support: CE,ISO,CO,FORM A,FORM E,FORM F ,FTA,CCPIT Certificate and so on.
All Documents for clearance customs support : Contract ,Packing list,CommercialInvoice,Export declaration and so on.