Rakinda Technologies Co.,Ltd (The predecessor is Longview Tech Enterprise Co., Limited ) has been established since 2000, which has 6 branches in total, which are in Guangzhou, Shenzhen, Xiamen, Suzhou, Chengdu, Beijing and HongKong. "Rakinda" and "SCANMAX" are our two independent brands. Rakinda is also a leading worldwide Internet of Things solution provider, which is specialized in 1D/2D barcode identification technology (Embedded/Fixed Mount/Handheld/Desktop Barcode Scanner, Android PDA, Mobile POS, etc.) , radio frequency identification (UHF) technology and face recognition technology almost 20 years . We are oriented by customer demands , focus on development and innovation of intelligent systems and strive to provide most competitive IoT application solutions and services. Promoting people's lifestyle to be more intelligent is our infinite pursuit.
Independent R&D Center
Our Independent R&D Center keeps focusing on IoT design and manufacture, we have rich theoretical knowledge, practical experience, professional design and products manufacture ability, so as to meet all kinds of customers requirements. Through joint efforts of our team, we have been granted National High-tech Enterprise Award ,Software Product certificate and Software Enterprise certificate. At present, Rakinda has provided complete and mature solutions and technical support in these fields of access control, kiosk, turnstile, vending machine, smart retail, smart hotel, smart campus and smart medical treatment. So far we have won unanimous praise of the industry.
Service Advantages
1.Professional service team, all-round one-to-one person follow-up.
2.Provide professional development kits to help customers solve various related software and hardware developing issues.
3.One-year quality assurance, life-long maintenance and 24-hour service hotline guarantee the customers' interest.
We create a bright future with hand in hand and implement the business philosophy of customer first. Through continuous exploration and innovation, we aim to achieve win-win cooperation with customers in near future together!
Q1: Can I get some samples? Are they free?
A1: Of course you can get sample for testing before bulk order, but samples are not free.
Q2: What's the delivery time?
A2: Depend on product and quantity of your order. Usually, samples can be sent to you in 7 working days after your payment for our only hardware.1-3 months for whole solution as customized development.
Q3: What about payment methods?
A3: Payment terms: Alibaba online payment by bank transfer or credit card, T/T,Paypal or West Union , etc.
Q4: Can you list the product of your company?
A4: Face Recognition Device/Intelligent Shelf/UHF Handheld Reader/UHF Writer&Reader+UHF Antenna/UHF Scanner/UHF Tags/Android Smart Locker/Unmanned Supermarket Solution/Android Smart Scale/AI cashier counter/UHF PDA/Turntile
Q5: Where can we download the user manual of your products?
A5: User manual will be sent to you by email after the sample order.
Q6: How long time for warranty time?
A6: 12 months.
Q7: Do you provide SDK files for your solution?
A7: Yes,for free to all products, API for free to some models.
Q8: Do you provide the OEM service?
A8: Yes, certainly ! but it requires MOQ and buyer needs to pay all costs of some customized development
Q9: How about Rakinda customer service?
A9: Any questions of product after your receipt,please contact us,we'll reply you immediately once getting it or in 24 hours.
Q10: What shiping methods do you have?
A10: DHL/UPS/FEDEX /Aramex or sea shipping
Q11: Do you have the independent R&D team?
A11: Sure ,we have the brilliant team for hardware and software
Q12: Do you have the overseas distributor ?
A12: Yes ,we have the exclusive distributor in Malaysia already
Sincerely, wish we have the honour and chance to serve for you. I promise you will be satisfied with our products and services.
If there is anything we can do for you please feel free to let us know and contact us.
Thanks for your time and wish you have a nice day.
Best Regards
Rakinda