1. Are you a trading company or factory?
A: we are a professional factory with our own trading company.
2. How the normal delivery time?
A: if goods are in stock, we can send you anytime. If goods are not ready, it will spend 7-15days to arrange shipment.
both above delivery time is based on the deposit arrival.
3. How about your payment terms?
A: for new customers, it is 50% deposit and 50% before delivery.
for regular customers, it is 30% deposit and70%before delivery.
for customers who keeps usd5000.00 as down payment in our account, 50% deposit and 50% after B/L copy.
4.How do you deal with wrong or destroyed goods arrived to customers?
A: normally, it doesn't happen. If happened, we need your clear pictures to confirm and discuss with you about it. We try our best to satisfy your needs.
5. How do you check the fitting of products?
A: 1\ we get samples from ORIGINAL or famous facory
2\ we make mouldings very strictly and have high requirements