1. Do you include freight and duty in the price list of your products?
Some products include tariff and freight, some products do not, the specific need to understand with our salesman.
2. What is your payment method?
T/T with 50% deposit in advance and 50% balance before shipment.
3. Do your products have the relevant test certificate?
Yes, all of our products have inspection certificates and so on.
4. How soon will the goods arrive after placing the order?
According to the progress of the logistics company, we will deliver the goods as soon as possible.
5. Can the product have a customized logo?
Yes, please contact our salesman for specific customization requirements.
6. What is your product packaging like?
Neutral package for wholesale order, and OEM packagingacceptable.
7. What is the minimum order quantity for your products?
Our product MOQ varies according to different products. You can also purchase samples and send them to experience the effect before ordering bulk goods.
8. Do your products have a quality warranty period?
Yes, our product warranty period is: 1 year.
9. What is the warranty policy of your product?
Within 1 year, due to the quality of the goods themselves, free maintenance; maintenance fees and material fees will be charged after the warranty period.
10. Do your products have after-sales service?
For the goods that have passed the inspection, before your company is put into use, if the relevant licenses are incomplete, the brand is inconsistent, and the quality problem occurs, the unconditional return is guaranteed, and the qualified goods will be supplemented within the time specified by your company.