Q: Do you provide samples ? Is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q: What is your terms of payment ?
A: Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T in advance , balance before shipment.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. Or it is 15-20 days if the goods are not in stock, it is according to
quantity.
Q: Do you offer designing service for us?
A: Yes, we could design full solution drawings as your requirements. By using AutoCAD, PKPM, MTS, 3D3S, Tarch, Tekla Structures (X steel) and etc. We can design complex industrial building like office mansion, supermarket, auto dealer shop, shipping mall, hotel.
Q: How about your quality control?
A: We have our own professional quality control team with rich experience and advanced inspection equipment. Also we are willing to accept any other the third inspection part to control.
Q: Can you provide the installation help?
A: We will provide detailed instruction photos and videos to you. If it is necessary, we will send professional engineers to do the construction guidance, and some skilled workers to help installation.