Contact Me
I will be online from 09:00 to 19:30, Monday to Friday, and 09:00 to 13:00 on Saturday Beijing Time. You are most welcome to contact me via TradeManager, Email,Skype, WhatsApp,Viber,they are all ok :). And if we can’t answer you online in time, please leave a message or write down your desire,I will contact you as soon as possible.
Please Note
1.Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer’s responsibility.
2.Please check with your country’s customs office to determine what these additional costs will be prior to buying.
3.Clients from Brazil need to tell us your CPF Number(Tax Number)
Payment
If you order by aliexpress, you can pay for it direclty here. we will send the goods to you in the next working day after receive your payment, then give you the tracking number ASAP once we get it.
If your address belongs to remote areas, we will notify you to add remote fee, I apologize for the inconveniences.
Shipping Terms
Those goods we marked free shipping, then no more freight fee, but for importing goods, you still need to pay importing tax to customs in your country based on the customs policies in your country. For freight,DHL,FedEx,TNT,UPS,Aramex will take 3-7 days and EMS will take 7-30 days according to different countries.If you choose our local post(China Post,Sweden Post,HK Post,etc), please note that it will take 1-3 months to get the package according to different countries. If you are not willing to wait so long time, please choose other delivery ways. And tracking information is available within 5-10 days.
Refund Policy
Every product has been tested before sending to our customers to make sure it can be operating in good condition. If you haven’t received integrated cargoes or good quality product, pls contact contact us within 7 days after the receipt of package. All returned items must be in original condition, including all accessories. We will send you a new one or refund after we receive the original item. Shipping and handling are non-refundable. Buyers are responsible for all return shipping costs incurred. We are gladly to assist you with any problems including refund if necessary.
After-sale Service
If you do not know how to operate the device, pls kindly Email to me or leave message on the order system to tell me what the problem is. We will try our best effort to help you to solve it.
Feedback
If you are satisfied with our products and our service, kindly give us five stars feedback, : ) , it’ll help more people to know our products. Kindly feel free to let me know if you have any concern or confusion about our products, I will make utmost effort to help you.
Thank you very much.