Company Information
Ningbo Yanyan Stationery Co., Ltd. is a professional manufacturer in ball pen industry.
Machines:
Q1: Are you a factory?
A: Yes, we are, but not only a traditional factory. We have sales and marketing team, and can help you make your designs, and we will reply your inquiry within 24 hours.
Q2: Do you have the products in stock?
A: Yes, we do, but we make new products for you every time unless you have specific interest. The products in stock are sold only upon requests and at a lower price.
Q3: Can I get some samples?
A: Yes, we offer free samples, but we collect freight.
Customized samples cost is to be confirmed.
Q4: If we don't find what we need on your website, what should we do?
A: You can send us the pictures or drawings of the products you need by email, we will check if we have them.
Q5: Can I have my own design?
A: Yes, customized design is welcome. Please send us your designs and we will do the artwork.
Q6: What's your shipping date?
A: Normally in 10-35 days, depend on the quantity. We will make the delivery as soon as possible with the guaranteed quality.
Q7: Which transportation method do you offer?
A: We recommend Sea freight or carrier to save your cost, Airway and Express are also good, according to your requests