Q1. Are you a factory or a trading company ?
A: We are factory specialized in display furniture since 1998, covers area of 40000 square meters with Carpentry workshop, fully enclosed dust-free paint workshop, hardware workshop, powder coating shop, acrylic workshop, assembly workshop.
Q2. What's your MOQ ?
A: No minimum order quantity required, sample available(one piece is accepted). However, please be aware that the price for a single display is often more than you might expect because we have to include setup charges whether we run one or thousands.
Q3. What are the materials of your products ?
A: Iron, Stainless steel, laminate, melamine, solid wood, E0 MDF ( the highest class), plywood, tempered glass, Acrylic and UL/CE approval led lighting etc.
Q4. What's your lead time ?
A: It depends on different project, normally the lead time is within 30-35 working days after confirm all the details.
Q5. How long will it take to receive my goods ?
A: The days delivery to you depends the methods ship to you. Normally it will take 5~7 days shipped by air, and about 30days shipped by sea.If we can do better that we certainly will do.If you have a special event that requires a quicker service we may be able to help. Please contact us and we will endeavor to hit it!
Q6. Do you have stock for your products ?
A: No. We don't have stock since everything is customized.
Q7: How do you ensure the quality of products ?
A: 1) High quality international standard materials.
2) Skillful workers (90%) with rich experience for more than 10 years.
3) Strictly control product quality from material purchase to package.
4) Production images and videos will be send after every inspection.
5) We also welcome your visit at any time.
Q8: How to deal with the faulty?
A: We will offer you an detailed installation instruction. If needed, we also can provide local installment service with lower cost.
Q9: How can I pay for my goods?
A: We accept T/T, 30% deposit,70% before shipment, T/C, Smart card and trade assurance on Alibaba.