Q1: if I re-order my products, should I pay the mold fee again?
No, we will help you to save the mold for 2 year, during this time, you needn’t pay any mold fee for re-make the same design
Q2: I need my product very urgent, how fast could you produce it?
Please don’t worry, generally our production time is 15- 20days. for most item, we need 7-15days when in rush. Depending on your item, our sales will check the schedule and then arrange the fastest production time for you.
Q3: I don’t know the effect when it finished, I am afraid to place the mass order, could I get a product sample?
Of course. Don’t worry, before the mass order, we could help you to do the sample first, when sample finished, we could send the picture and the video to you, when you confirm it, and then the mass order could be start.
Q4: I am looking for the cooperation, if I could see your sample first?
Yes, free samples are available, and we will work it out this way:
Firstly, you need to pay for the samples and freight, but the same amount of cost will be deducted sample charge when you make the order after confirmation of the samples
Q5:What's your quality control percentage?
As the quality, please be assured, we will have the strict QC before the shipment many times, and also our sales will go to the package room to check the quality again by ourself. if have found the bad products,we will send them to factory again and make it again.then ship the best to you