Q:Are you a factory or trade company? What kind of work does your company do?
A:We are a factory,specializing in Garden Tools manufacturing,processing and sales,located in Shanghai
province.
Q:Are free samples available?
A:1)Samples from stock are available free if no more than 2 pieces.
2)We charge 1.5 times unit price for a customized sample and return the sample cost back after order placed.
3)Note: delivery cost is borne by buyer.
Q:How soon could I get my sample?
A:Normally 7-10 working days after sample order placed, depending on the complexity of
sample design .
Q:What’s the payment term?
A:Our traditional payment term: 30% TT deposit,70% balance paid against copy B/L before shipping.
Q:How long is your delivery time?
A: Normally 45 working days after deposit
Q:What’s your MOQ?
A:it could be negotiable according to clients’ particular situations.
Q:Could I put my own logo on the product or choose my own colors?
A:Yes,personalized logo and colors are accepted.
Q:Where your products have been sold to?
A:So far our products have been sold to the U.S.., Australia, Germany, Spain, France, Asia etc.