2 . Q : What about the lead time?
A: Sample needs 2-5 days, mass production time needs 1-2 weeks for order quantity more than.
3 . Q : How do you ship the goods and how long does it take to arrive?
A: We usually ship and air. The transportation time will depend on the distance. DHL, UPS, FedEx or TNT can also be selected.
4 . Q : How can I get the price list ?
A: We have product brochures, just tell your email address, we will send you.
5. Q : How to proceed an order for product?
A: Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order. Finally We will arrange the production.
6. Q: Is it OK to print my logo on product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
7. Q:Do you offer guarantee for the products?
A: Yes, we offer 1 years warranty to our products.
8. Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly,
during the guarantee period, we will repair them and resend them to you or we can discuss the solution. Including re-call
according to real situation.
For morequestions,kindly please contact us via email.