Q:How do you fulfill the quality warranty? A: Brand new machine can be provided if quality problem occurred,under proper operation,in12months since cargo received. Q:where can we buy the spare kits? A:The package usually includes a standard repairing kits of easy-worn parts.Also stock in available for easy-worn parts,it can be shipped in 3 days once request received.Also you can contact to ask information of local dealer. Q:Can I add or delete items on order if I change my mind? A:Yes,contact us to negotiate detail please. Q:Our policy requires all imported wooden do fumigation,are you able to provide Fumigation Certificates? A:Export standard wooden case is adopted for package.It`s made yo polywood,being fumigation free. Q:Are your able to provide Certificate of Origin? A:Yes,it can be provided in 5 working days since cargo shipped. Q:I don’t know which model suits us,are you able recommend? A:Certainly,we have professional engineer team with sufficient experience to provide customized solution.Contact to tell us the applied industry and working condition,aprofessional proposal will be given in 24hours. Q:I have urgent request,and cannot wait for the given lead time,what can you support? A:Contact to tell us your expected lead time.Our operators will coordinate to promise your goods delivered as per your wish. Q:I never imported before,what should I do to import it? Can you provide corresponding service? A:We cooperate with professional logistics service company,and can help to deliver the pump to your pointed warehouse including customs clearance ai destination.You need do nothing for your equipment`s arrival after payment.