Q1: Can we have our own brand packaging? How?
A1: Yes, we have designer in house to meet customized packaging requirement,
all you have to do is let us have your ideas.
Q2: Is it legal to bring compatible cartridges into USA market?
A2: Our PATENT cartridges would solve this out, with patent registered in USA,
our imformation has been backed up in USA custom since 2012 with all the
necessary pape, works and certificates to ensure risk free import.
Q3: Do your cartridges print exactly the same as original?
A3: Compatible cartridges are known for their favourable prices and similar
printing as originals.
Q4: Are your cartridges compatible or remanufactured?
A4: We offer both compatible and remanufactured.
Q5: What is your MOQ for order?
A5: MOQ is 10 Pcs.
We do understand your idea to increase order gradually.
Q6:Payment Terms?
A6:Quantity Below 500pcs or our first time cooperation:100% T/T in advance is.
Required after confirming the order.
QTY is arrived 20ft or 40ft container:30% deposit in advance,70% of the balance.
Before shipment or against the copy of B/L L/C is available.
West union is available for trial order or small quantity.
Q7:Shipping?
A7:Transportation: Express, aviation, ship.
Q8:Delivery Terms?
A8:Delivery time:(For regular model)7-10 working days after received deposit for LCL/20GP;
10-15 working days after received deposit for 40GP.
EXW,FOB,CIF is available.
Q9:Warranty?
A9:Quality Control:STMC,ISO9001 and ISO 14001 certification.
More than 10 years OEM service.
Warranty:18 months calculated from the date when we delivery you the goods.
Guarantee:1:1 Return back or refund if the quality problem is caused by our manufacturing.
Process or unsuitable packing.
- Defective: All of our goods ,we guarantee that our defective rate of black is within 1%,for the common models,within 0.5%,and within 3% for the color toner cartridge.
- We have professional quality control and R&D department to strictly manufacture each product .
- Ensure each prod