1. Are you a manufacturer or a trading company? We are a manufacturer and provide OEM&ODM senvices.
2. Do you provide Alibaba trade quarantee service?
Yes it is. We have passed the Alibaba TUV certification: tradina throuah Alibaba Trade Assurance is the safest and most quaranteed way.
3. Do you provide free samples?
For the first cooperation, we need to charge samples and freiaht.
and it will be shipped within 3-5 workina days after the test.
The sample fee will be refunded after placing the order.
4. What's the delivery time?
Sample: within 3-5 workina days after payment.
Bulk orderina: 15-45 workina davs, need to be confirmed according to the specific situation.
5. What is your payment term?
We can accept 30% TT in advance, 70% of thebalance payment or see a copy of the bill of lading.
6.How do you ship?
UPS. DHL. FedEx TNT airlines and shipping are also available. You can also send vour freiaht forwarder to pick up the goods.
7. Do you accept the private label on the product?
Acceptable when at least 500pcs is required. If it is less than 500pcs. we can provide flexible customized solutions. please confirm in our business communication.
8. Do you accept color box packaging when the quantity is lower than the MoQ?
if the quantity is lower than the MOO the products are eauippedwith free neutral kraft paper boxes. We can make color boxes, but the cost of the printing plate fee will be included in the unit price.
9. Are you a BSCI certified factory?
Have you passed the review? We are a factor with more than 8 years of experience. and have passed BSCI and ISO9001 certification. We have passed the audits of TUV SGS, UL.
10. Are your prices honest and there is no room for bargaining?
We have always tried our best to quote the most favorableprice for our customers. but sometimes It depends on your quantity.