Q1: What parts of your products were developed by yourself? A: The main core components of our portable power stations, such ashardware, software, BMS, structure, ID, etc. are independently developed and produced by our company.
Q2: What are the advantagesof your company?
A: Each product within complete safety certifications, a strong R&D team, the independent R&D and production of the main parts, and the product quality controlled from the source.
Q3: Can you provide OEM and ODM services?
A: Yes, but there is a MOQ requirement.
Q4: What kind of certificates have you obtained for your products?
A: All the portable power stations have obtained ETL and PSE safety certification, which can meet the import requirements of most countries.
Q5: How do you transport the goods, as those are high-capacity batteries?
A: We have long-term cooperated forwarders who are professional at battery shipment.
Q6: How long is the warranty period? How to repair it? How to deal with quality problems?
A: Our items are covered with a warranty of 12 months .For general minor problems, our company will provide the maintenance instruction and express spare parts. Customers can repair and replace the spare parts according to the instruction.Our company will provide a new replacement If it cannot be repaired within the warranty period.