1. Q: Are you a Trading Company or manufacturer?
D-TEC: We are not a pure trading company. we have own invested factories to produce the goods.
2. Q: Can you send us the prices list soon?
D-TEC: Yes, pls leave your company’s full name and address, email and then our salesman will contact you and provide the quotation services.
3. Q: How long will the ordered products be delivered?
D-TEC: usually the lead time can be 30 days after receiving advance payment.
4. Q: what will be the payment terms?
D-TEC: we can accept TT, that is, 30% TT advance after receiving proforma invoice; 70% balance paid before dispatch.
5.Q: Do you have after-sales services in my country:
D-TEC: Yes, for sure
Our Warranty policy is: Twelve natural months warranty.The damage and losses involved due to product quality within the warranty period will be borne by the us ( except the losses caused by production break). the damage caused by buyer's own erroneous costs involved shall be borne by the buyer.
6. Q: Can we be your exclusive distributor in my country?
D-TEC: We are looking for distributor in different countries, we can discuss this topic face to face.